Please note this statement has been updated from version 2.0 to version 2.1.  Changes include an update to end of contract date (now 30/09/2018), change of contact address and change in the naming of the service.

The Research Design Service North West Data Protection and Privacy Statement

Research Design Service North West (RDS NW) is funded by the National Institute for Health Research to provide research design advice in health and social care research in the North West of England.

The RDS NW complies fully with the Data Protection Act 1998.

When you contact RDS NW we may ask you for your contact details, which include your name and a method of contact such as your address. This personally identifiable information is stored securely by the RDS NW and only members of the RDS NW staff are able to access this information. No personally identifiable information provided to the RDS NW will be passed on or otherwise distributed to any third party (any organisation or person outside the RDS NW) by RDS NW staff, except where individual consent has been sought and granted.

All information that you provide us with will be treated in the strictest confidence.

Your contact details are collected to facilitate our advice provision.

RDS NW staff may also ask you for other details which may include, for example, your occupation and the organisation at which you are employed. These details will be used for various analyses of the service and in reports to other organisations. The information presented from the analyses will be anonymous and will not be linked to any personally identifiable information.

If you wish to contact the RDS NW to ensure that your contact details are correct and up-to-date or to ask for your contact information to be removed from our records, please contact RDS NW at:

The Division of Health Research, Faculty of Health & Medicine, Lancaster University, Lancaster LA1 4YG.

Telephone 01524 593209, E-mail

Your contact information will be removed from our records, one year after the end of the RDS NW contract period (currently one year from 30/09/2018), unless the information relates to a financial transaction when we are obliged to retain it for up to seven years for auditing purposes.

If we decide to change our Data Protection and Privacy Statement, we will post details of any changes on the data protection section of the RDS NW website ( This will help ensure that you are always aware of what personal information we collect, how we use it, how long we will retain it for and under what circumstances, if any, we share it with other parties.

Please contact if you require any further information.

(Version 2.1 – 20/05/2013).

Information collected by this website & cookie use

This website uses Google Analytics to allow the RDS NW to understand how visitors interact with the website in order to improve and tailor the website to its audience. No personal data is collected.

Google Analytics use traffic log cookies to gain information about the use that is made of pages on our website. We use the information from cookies to generate reports on the usage of our website which are used for evaluation and analysis. The purpose is to improve our website by tailoring it to the needs of users. No data specific to any identifiable user is retained. For more detail on the information collected by Google Analytics, including its use of cookies, please visit the Safeguarding your data page. More information about cookies used by Google Analytics can be found on the Google Analytics Website.

To provide website visitors more choice on how their data is collected by Google Analytics, Google have developed the Google Analytics Opt-out Browser Add-on. Installing the add-on allows users to stop the browser sending information about their visit to Google Analytics. Further detail here.

On first visiting this website, you are asked if you accept the usage of cookies by this website. In order to record your response so that you will not be asked again, one further cookie called: catAccCookie is stored on your computer.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You should be aware that this may prevent you from taking full advantage of this website. If you are unsure how to do this, use your favourite search engine to look this up using the term ‘declining cookies’ with your browser name, or contact your local IT support for advice.